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Below are some of the main questions asked of our support team.
Click on a question for an in-depth look at the cause and solution.

How do I Edit Easy Data Symbols that have changed name or exchange?

How do you add an overlay to a chart?

I’ve got a bad tick. How do I fix it?

Why am I not getting a signal on a certain stock?

Why do my signals change?

I lost the Symbol Box (Quick Chart) at the top of my Screen, how do I get it back?

How do I add more Data Periods to Real Time?

Why do I not see 5 or 15 min time frames; I only have the Daily/Weekly options?

How do I make a new Focus list?

I received an error 429 Active X Component cannot be created, how do I fix it?

How do I get all the optionable symbols in to one list?

Can OmniTrader use ASCII data?

How do I connect to my Broker using OmniTrader?

I trade symbols on a non-US market. Sometimes I bring up a chart and the US symbol name is displayed at the top of my chart. Why does this happen?

How do I Add Forex Symbols?

I am getting error 3343 how do I fix it?

Are list in OmniTrader (NASD100) Updated Manually?

How do I set up my Data?

I am using Worden Brothers TC2000 for my data vendor. I have noticed that the backtesting takes a very long time. What am I doing wrong?

How often is C.O.T. data updated?

How do I get the C.O.T. data to display on my charts?

What do the little numbers signify on the voting line?



How do I Edit Easy Data Symbols that have changed name or exchange?
Click the pencil icon on your focus list toolbar and remove the symbols from your focus list. Find the symbol on the US Stocks tab, highlight it and click the Edit button at the bottom of the screen. Make necessary changes to the value column.

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How do you add an overlay to a chart?
Click on the Configure the Focus list icon (F Wrench on the focus list toolbar) and highlight ‘Overlay’ from the Profile Statistics Column. Click the ADD arrow to move it to your Focus List. Click “OK” to save your changes and click on the empty space in the Overlay box. A list of the symbols contained in the profile will appear for you to select which chart you would like to overlay.

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I’ve got a bad tick. How do I fix it?
If you are getting data from an Easy Data Provider such as Hyperfeed, highlight the symbol in your focus list, right click and select Delete data, All data and then Delete. Once this has been done, run your To Do List again to recollect the corrected data. In a real-time profile, you can highlight the symbol in your focus list, right-click and select reload data.

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Why am I not getting a signal on a certain stock?
OmniTrader is a prospecting tool. It will not find signals on every symbol in your list at all times. A blank in the signal column indicated that OmniTrader has generated signals in the Backtest period. They can be viewed by scrolling out to a larger timeframe in your chart

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Why do my signals change?
Since we view OT as a prospecting tool, we are looking for trade opportunities - once OT has presented us with a good candidate, visual chart pattern confirmation or use of other tools (system plots, weekly confirmation, etc.) in OT are used to confirm it.

So, what happens when we take a trade and the signal changes? As Ed Downs says, 'trade outside of the vote line'. This means that OT has helped us find the candidate but once we are in trade, the vote line is of small concern as OT has basically done its job.

In your example, OT gives us XCY as a candidate and we then confirm it with chart patterns, primary market direction analysis, etc. We take a long position based on our analysis. The next day OT fires a short - are our reasons for entering the long trade still valid? If the answer is yes, the short signal is of little concern. If our reasons are not valid anymore (an OT signal is not a reason to trade, only an opportunity), then the chart would identify that for us, and we would rethink our position regardless of a short signal or not.

The Signal Watch website is a perfect example of this theory in action - the Signals section gives us opportunities, and some are taken in the Trades section as actual positions. However, our Trades section uses the chart and additional analysis to manage trades once we have entered a position. In fact, we do not even show the vote line in that section to better illustrate this point.

A signal in the opposite direction is viewed by some as a sign of weakness, but always keeping in mind that OT is a prospecting tool will help you look beyond the vote line on trade management decisions and become a more successful OT user.

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I lost the Symbol Box (Quick Chart) at the top of my Screen, how do I get it back?
Click on View, Toolbars and find Quick Chart. Put a check in the box next to it and click OK. From there the toolbar will appear in the middle of your screen and you can click and drag it back to its original position.

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How do I add more Data Periods to Real Time?
Click on Edit and Data periods. Click on the Add button and then put a tick in Minute, Daily or Weekly. If you are choosing minute then type in the time period of minutes you want. You can leave the bars to be loaded as the default unless you are looking for more data. Put a check in To be Voted as well as Create Systems based on 5 minutes.

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Why do I not see 5 or 15 min time frames; I only have the Daily/Weekly options?
You may not be in a real-time profile. If you are using one of our installed profiles, it will have an RT prefix. If you created the profile you should have an RT icon on your main OmniTrader toolbar. If you have the To-Do List in place of RT you are in an end of day profile. You will need to create a new profile from the File menu or switch to (File, Open) one of the installed real-time profiles.

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How do I make a new Focus list?
Click on File, New and Type a profile name, select the type of profile you would like to create and designate it end of day or real-time by checking the appropriate box
.

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I received an error 429 Active X Component cannot be created, how do I fix it?
Close all programs and insert your OmniTrader CD in the CD drive and re-run the installation. During the installation you will select the repair option and next. You do not need to overwrite your profiles or your portfolio. Restart your system and OT will start.

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How do I get all the optionable symbols in to one list?
Click the Pencil Icon, click on Configure and ADD in “Exchange” and then “OK” once you have done that you will be able to Sort on the Exchange column and add in the Symbols for that Exchange.

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Can OmniTrader use ASCII data?
No, OmniTrader can read data in MetaStock, Worden Brothers, AIQ and CSI formats.

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How do I connect to my Broker using OmniTrader?
A: OmniTrader 2003 and prior versions do not have direct connections to brokerages.

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I trade symbols on a non-US market. Sometimes I bring up a chart and the US symbol name is displayed at the top of my chart. Why does this happen?
The problem occurs when user data symbols and easy data
symbols overlap. Though your Exchange editor in OT is set to your local
exchange, the symbols in the easy data database are set by default to the
NASDAQ or NYSE exchanges. This setting is over-riding the exchange editor
settings. The solution to this problem is to delete the symbols from the easy data database.
Please follow the steps below:
1. Click Edit, Exchange Information and set the default exchange for
the market you are trading
2. Click the pencil icon
3. Select Easy as the data source
4. Select the US Stocks Tab
5. Highlight the symbol at the top of the list
6. Drag the scroll bar on the right side of the database window half way
down the page
7. Hold down Shift and select the bottom symbol (it will take a minute
for the highlight to show as it has a long way to scroll)
8. Once all the symbols are highlighted, click the Delete button at the
bottom of the symbols database
9. Repeat steps 4-7 for remaining symbols
10. Click OK to save the changes

It may be necessary to add some of the symbols that previously overlapped back into your focus list. If you see error 3167 when clicking through your focus list, simply add the symbol that generates the error back to the focus list from your user data folder to re-establish the path.

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How do I Add Forex Symbols?
Forex symbols must be added into a stocks profile in OmniTrader. Because of the difference in the Fore exchange they cannot be added into a Futures profile. You can add the symbols by using the Quick Chart function in the top toolbar and typing in the symbol name, pressing enter on your keyboard and then giving the new symbol a name and clicking okay.

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I am getting error 3343 how do I fix it?
Please follow the entire path for the error message (Ex: C:\Program files\Nirvana\Data\Symbols32.mdb). The last file in the path has become corrupted and you must delete the file from your hard drive. In this instance it would be the Symbols32.mdb that needs to be deleted. You can do this thru either Windows Explorer or My Computer. Once you have deleted it you may need to reinstall from the disk to replace the file if it was anything other than one of the profiles in OmniTrader.

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Are list in OmniTrader (NASD100) Updated Manually?
Yes, Profiles in OmniTrader are updated manually via the To-Do List or you can use AutoMode to automate the update process.

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How do I set up my Data?
Click on View, Data settings and Select your data provider.

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I am using Worden Brothers TC2000 for my data vendor. I have noticed that the backtesting takes a very long time. What am I doing wrong?
There is an easy solution to this one. Click on View, then System Testing, and place a check in the box where it indicates "Limit Data to forward and back test periods.

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How often is C.O.T. data updated?
Every two weeks on Tuesday. It is usually posted by the Tuesday after it appears on the governmental site the previous Friday.

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How do I get the C.O.T. data to display on my charts?
Go to View, then Chart Options, and select the "Misc." tab. Make sure "Net Longs" is checkmarked. This will instantly bring it up on the charts. This only works on Futures Data.

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What do the little numbers signify on the voting line?
These are voting line stop codes. Please see the Stop Codes Table for more information.

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